Talking with someone who has dementia can be challenging. Applying some simple yet effective dementia communication techniques make it easier to connect with them and enjoy meaningful time together.
Keep these helpful tips in mind when you’re communicating with someone who has dementia:
Take a moment for yourself
It can be challenging to see someone living with dementia. You may feel a wide variety of emotions which can influence your own behaviour. Take a minute to ground yourself before engaging in conversation.
Stay positive, warm, and calm
Someone with dementia can pick up on emotions, especially if they don’t match the tone you are trying to use. Remember that this is someone you care about. You want to show that you care about them and their time together.
Remove distractions
Like any person, someone with dementia may struggle with communication when there are distractions around. Televisions, radios, and kids running around can easily catch our attention. What is vaguely distracting for us, though, can be torturous for people with dementia.
Identify yourself
When someone has dementia, they may not immediately remember who you are. Make sure to gently tell them your name and how you’re related. This can help bring back memories and make them feel safe.
Speak slowly
Take time to slow down when you speak. It can give them time to absorb what you are saying and make connections.
Use shorter sentences and smaller words
Run-on sentences and complicated words can be confusing. Use one sentence at a time, pausing to let the person digest what you’ve said before continuing. The amount of time you need to pause may change daily.
Be direct
To avoid confusion, say precisely what you mean. If referencing an object or another person, use the name or point rather than using pronouns. When talking about a person, state their relationship to you and the person you are talking to.
Don’t make assumptions
It can be tempting to finish someone’s sentences or even assume they don’t want to participate in a social activity. Older adults deserve to have a say in their activities and know you’re there for them.
Practice active listening
Active listening is a form of communication that lets the other party know you’re listening. Nodding and responding in validating ways help people feel you want to hear more.
Don’t block the conversation
It’s okay to have boundaries around what you will and won’t discuss. However, there are some roadblocks to conversation that you should avoid. Avoid asking “Why…” or forcing someone to talk about something when they’re not in the mood to do it. That tends to shut down productive conversations.
The most important thing when visiting and spending time with someone with dementia is precisely that – the time together.